Our shop & office are open Monday – Saturday, 10am - 6pm, and Sunday by appointment, feel free to call for any assistance.
We endeavour to dispatch items in stock by the first Monday following the receipt of orders. Transit time will depend on your location. UK orders often arrive in 1 to 2 days, items shipped to continental Europe are usually delivered within 7 working days. All orders are trackable and insured.
All shipping costs are visible at the time of your orders placement and on your order confirmation. We aim to get quotations for shipping to the destinations not covered by our website to you within 48 hours.
All purchases for international shipping no longer contain UK VAT. Therefore, you may be required to pay import duties at the rate of the destination country’s VAT.
Goods must be checked immediately upon arrival at the agreed delivery location. In case of any damage, a description and photographs of the damage must be reported in writing within 4 days of the goods delivery. Please retain all packaging materials.
All questions are welcomed via email firstname.lastname@example.org or telephone +44 20 77515801.